Frequently Asked Questions

This FAQ was last modified on 18th february 2017

What Shipping Methods Are Available?

All shipping is Free to every country and delivery dates are fixed and vary per product item. If you have any further questions about shipping, please feel free to contact us here

How Long Will it Take To Get My Package?

Product shipping times vary from product to product, this can be due to the demand for the item and the speed at which stock can be replenished in our warehouses. Times will also vary from country to country.

How Do I Track My Order?

Go onto our Order Tracking Page and enter your “Order ID” and your “Billing Email” you’ll be shown what stage your product is in delivery. Not all items may have this option.

How Do I Place an Order?

To place an order, first choose the items you wish to purchase, add them to your cart, and then click, “Checkout” there you will find instructions on Delivery and Payment methods. After you have confirmed and sent off your order, you shall receive a confirmation order. If any discrepancies occur, do not hesitate to contact us where we can help amend your order.

How Should I Contact you if I Have Any Queries?

If you have any queries, please contact us here and we’ll get back to you in under 24 hours, but usually within 2 hours.

Do I Need an Account to Place an Order?

No however we always recommend it as you can stay up to date with the latest sales, products and handy blog articles.

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